Equipment Zone Support Plans
Equipment Zone now offers support plans for all Fast T-Jet Digital Direct to Garment printers and other digital inkjet to garment printers like the DTG Kiosk. Purchase a support plan and speak with the largest, most experienced support department in the industry.

Access the new support website, filled with manuals, downloads, and troubleshooting tips.

Equipment Zone has the largest inventory of ink, parts, and supplies for all digital direct to garment printers -- in stock and ready to ship. Equipment Zone offers on-site and in-house service for direct-to-garment printers. Phone and email support is also available. Just call 1-800-408-0040 or 201-797-1504 to purchase a support plan. Then click below to submit a support ticket to speak to one of our friendly, professional support technicians.
Best Value
Basic
60 minutes of phone support - $99
1 year Support Site Access - $150
Combo: 60 minutes and Support Site Access – Just $229
For users who are familiar with their direct to garment printer but have the occasional quick question.
  • Email support available.
  • Access to the largest support department in the industry.
Gold
360 minutes of phone support
$499
BONUS: 1 year Support Site Access
Recommended for the average user. Gold members have support site access and get phone support at a great value.
  • Email support available.
  • Access to the largest support department in the industry.
Premium
1000 minutes of phone support
$999
BONUS: 1 year Support Site Access
NEW! EZ Payments: Just make ten monthly payments of $99.90.
New to the industry? Premium support leaves plenty of time to get all your questions answered.
  • Plus 250 free support emails.
  • Access to the largest support department in the industry.

Submit A Request
The Fine Print
Support is available from 9 a.m. to 7 p.m. EST, Monday through Friday, excluding holidays. Customers submit a support ticket online, then will be called by a support technician as soon as a technician is available. Minutes are useable for 1 year from date of purchase. Plans and pricing are subject to change without notice. Phone and email support can solve many problems, but some problems require on-site or in-house service.